Frequently asked questions

LingoHub supports the ISO standard, which means all recognized languages and dialects are available. You can add as many languages to the project as you need.

You can add as many translators as needed to any project. All plans include unlimited seats, so you can grow your translation team without incurring extra charges.

Yes, LingoHub provides standard support to all users, with dedicated premium services for Enterprise plans. While all customers have access to our standard support and documentation, Enterprise plans include a dedicated account manager, priority support, and a personal onboarding concierge.

Yes, LingoHub provides a comprehensive migration framework for teams switching from other platforms. We offer dedicated technical support to ensure zero data loss and a seamless transition of your CI/CD pipelines during migration. Contact us at [email protected] for a custom migration plan.

Yes, LingoHub offers a 14-day free trial. Try out all features and understand how the system works. No credit card required. If you need more help, please contact us at [email protected].

Absolutely. Upgrades (including switching to annual billing) take effect immediately and are prorated. Downgrades (including switching to monthly billing) are applied at the end of your current billing period.

Yes. Pay annually and save! The actual amount depends on the chosen plan.

LingoHub scales based on “hosted characters” and “linguistic credits” rather than a word count. Each plan has specific caps for these metrics. You can increase these limits at any time directly in your account settings as your project grows.

Please refer to our pricing page for more information.

You can expand your capacity in two ways, depending on the feature:

• Hosted characters: Purchase add-ons that match your billing cycle (monthly or annual).

• Linguistic credits & CDN: Set a monthly budget limit in your settings. You are only charged if you exceed the amount included in your plan. Additional usage is billed incrementally (e.g., €3 per 100k linguistic credits). If you don’t exceed your plan’s quota, you pay nothing extra.

LingoHub accepts Visa, Mastercard, and American Express, with SEPA billing available for Pro plans and above. You can manage your billing details, update payment methods, and download invoices directly from your application settings. For Pro (annual billing) and Enterprise accounts, we also offer invoicing.

We’re sorry to see you go… You can cancel your subscription by deleting your organization. Please be aware that deleting an organization is irreversible! Accordingly, you will lose all projects, data, and billing information.

LingoHub maintains ISO 27001, SOC 2 Type 2, and GDPR compliance with encrypted data storage, continuous monitoring, and advanced security features such as Two-Factor Authentication (2FA).

Yes. LingoHub supports enterprise authentication standards, including SAML, OpenID Connect, and SCIM, allowing organizations to manage user access through existing identity providers.

Yes. LingoHub maintains detailed audit logs for project updates, user activities, and API requests to support internal governance, security monitoring, and compliance reviews.

Yes. LingoHub offers an on-premise deployment option for organizations that require full control over their infrastructure and data environment.

Enterprise customers receive dedicated onboarding and migration assistance, priority SLA-based support, tailored training sessions, and access to a dedicated account manager.

LingoHub supports integrations with GitHub, GitLab, Bitbucket, Figma, Microsoft Azure DevOps, and Zendesk, among others. Find the full list on the integrations page. Also, we support special file syntax (custom files).

Get in touch with us at [email protected] if you need something more custom.

Yes. LingoHub supports branch-specific synchronization, allowing teams to localize features independently while keeping release and development branches organized.

Yes, you can seamlessly integrate LingoHub with Figma. Simply install our plugin and select the designs you need. The system automatically splits the text into suitable segments and uploads them to your chosen project.

LingoHub supports more than 40 localization file formats and frameworks, including JSON, YAML, XLIFF, .strings, .properties, React, Angular, Vue.js, Flutter, iOS, Android, .NET, Java, Markdown, and more.

Yes. LingoHub offers a public REST API that allows teams to automate localization tasks, manage projects, and integrate localization workflows into existing development environments.

Yes. If you require a custom integration, workflow, or file syntax, the LingoHub team can help evaluate and support such solutions. Simply contact us at [email protected].

LingoHub’s affiliate program is a partnership in which you earn commissions by promoting our AI-powered localization platform via unique tracking links. It offers a simple way to monetize your network by sharing a developer-friendly solution that combines advanced CAT tools, AI automation, and seamless CI/CD integrations.

Earn a 50% commission for an entire year by promoting LingoHub through your unique referral link. It is free to join, and to help you drive conversions, your referrals receive an exclusive 25% discount for their first six months of usage.

Sign up for LingoHub, navigate to the “promotions” section in your profile, request and get approval in just a few clicks, and copy and share your personal LingoHub link with friends and acquaintances.

No, you don’t need to be our customers, but we’d be delighted if you joined us. ;)

Once you log into LingoHub, you can simply sign the promoter agreement in the app’s promoter profile.

We offer monthly payouts after 45 days.

You can see all relevant data about your referrals inside your promoter account. Get your unique link, share it, and track all activities through your dashboard.

LingoHub uses AI engines and large language models (LLMs) to deliver natural, context-aware translations instead of simple word-for-word replacements. AI translations are enriched with user-specific content such as translation memories, glossaries, and style guides to ensure consistent terminology, tone, and brand voice across all languages. You can use LingoHub’s integrated AI and MT models or connect your own preferred LLM to align translations with your organization’s requirements.

LingoHub language support depends on the selected engine, with AI-powered translation available for more than 200 languages.

The platform supports a wide range of content types, including software, websites, mobile apps, games, technical documentation, help center content, and marketing materials.

Yes. LingoHub’s AI translations can be enhanced for technical and industry-specific content by using contextual resources such as glossaries, translation memories, and style guides to improve terminology consistency and translation accuracy.

LingoHub gives users the flexibility to choose the AI engine that best fits their language pair and content type. Automated quality checks help ensure accuracy by validating terminology, placeholders, formatting, and character limits, while translation memories, glossaries, and human post-editing contribute to consistent, high-quality results.

Yes. All LingoHub plans include access to multiple AI translation engines and a monthly allowance for linguistic credits. Users can monitor usage, control costs, and manage budgets directly within the platform.