Zendesk and LingoHub: Multilingual customer support

Keep your Help Center articles in sync with automated localization updates. No manual copy-pasting, no outdated documentation.

Support your international customers

Connect LingoHub to Zendesk Help Center to deliver accurate multilingual support and reduce ticket volume across markets.

Full control over synchronization

Choose whether to sync your entire Help Center or only selected categories and articles to match your release workflow.

Cut time with automated workflows

Automate article transfer and updates between Zendesk and LingoHub to reduce manual coordination and speed up delivery.

How it works: 3 steps to Zendesk automation

01
Authorize

Connect your Zendesk account and grant LingoHub access to your Help Center articles.

02
Select

Choose the brands, categories, or articles you want to localize.

03
Sync

LingoHub pulls content for translation
and pushes it back as drafts or published articles.

Technical specifications & capabilities

Connection type

API token

Sync triggers

Manual sync

Sync types

Supports structure sync (categories, sections, and articles) and text import from Zendesk, with optional export of translations back to Zendesk

Features

Automatic content synchronization, multilingual Help Center publishing, and branch-based workflows

Discover other integrations

All integrations

GitHub

Sync repositories and translations automatically with pull request-based workflows that fit your development process.

Learn more about our GitHub integration

Figma

Bring localization directly into your design workflow. Preview translated content in context before it reaches development.

Learn more about our Figma integration

Storyblok

Sync Storyblok content with LingoHub
to translate stories more efficiently
and keep global content workflows aligned.

Learn more about our Storyblok integration

Connect Zendesk and LingoHub now

Start localizing your code immediately with
our 14-day free trial.

Frequently asked questions

Got questions? We have the answers.

How can I manage which Zendesk articles are synchronized?

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LingoHub allows you to synchronize the structure of your Zendesk Help Center, including categories, sections, and articles. You can choose whether to import newly detected pages and selectively import texts by language or specific pages, giving you full control over which Zendesk content is synchronized with LingoHub.

How does automation improve my Zendesk translation workflow?

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Integrating Zendesk reduces the risk of manual file exchange errors and saves significant time when managing a high volume of languages. You can also leverage machine translation to pre-translate articles, ensuring you never have to start from scratch.

How do I maintain terminology consistency in my Help Center?

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By connecting your LingoHub glossary to Zendesk projects, you ensure that technical and brand-specific terms are used uniformly across all articles. This centralized management provides your customers with accurate, high-quality information in every language.